Training needs assessment: Basis for the development of training programs for employees in a public higher institution

Jeah May O Badeo; Ma Janelle DA Gabion; Angela Hannah H Purisima; Arlene A Samaniego; Jorel A Manalo; Richard S Javier

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Training needs assessment: Basis for the development of training programs for employees in a public higher institution

Author: Jeah May O. Badeo ¹ ; Ma. Janelle D.A Gabion ¹ ; Angela Hannah H. Purisima ¹ ; Arlene A. Samaniego ² ; Jorel A. Manalo ¹ ; Richard S. Javier ^{1
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Author Information

1. Human Resource Development Office, University of the Philippines Manila, Manila, Philippines
2. Office of the Vice Chancellor for Administration and Finance, University of the Philippines Manila, Manila, Philippines
3. Department of Health Policy and Administration, College of Public Health, University of the Philippines Manila, Manila, Philippines
Publication Type:Journal Article
Keywords: Training needs assessment; Training calendar
MeSH: Education
From: Philippine Journal of Health Research and Development 2024;28(1):25-31
CountryPhilippines
Language:English
Abstract: Background:This research assesses the training needs of employees at the University of the Philippines Manila (UPM) to prepare a comprehensive plan and program intervention for the 2023 training calendar.
Objectives:This study specifically examines the reaction of the employees to the training program (Level 1), changes in the level of learning (Level 2), and transfer of training in the workplace or behavioral changes (Level 3). This TNA survey is essential to identify skill gaps, set priorities, and tailor training programs suitable to the needs of UPM employees.
Methodology:The study employed a quantitative survey method in assessing employees’ needs across different colleges, units, and offices using a training needs assessment (TNA) survey. A total of 382 employees were surveyed regarding their needs to enhance their core, technical, leadership, and job-specific competencies.
Results:Results showed that based on the varying degree of necessity, all the training programs in the training needs assessment survey were considered needed by the employees. Twelve training programs were proposed in the 2023 training calendar as a result of this TNA including three programs for improving core competencies, four programs for technical competencies, two programs for leadership competencies, and three programs for job-specific competencies. Specifically, the training focus on Stress Management, Handling Complaints and Grievances, and Safety and Emergency for core competency; Written and Spoken Communication, Google Workspace/Microsoft Office Applications, Data/Records Management for technical competency; Succession Planning and Managing People for leadership competency; and Procurement, Research Skills, and Creative Design Training for job-specific competency.
Conclusion:The Training Needs Assessment conducted at the University of the Philippines Manila revealed crucial areas where tailored training programs can play a transformative role in boosting workforce competence and effectiveness. The findings highlight the importance of training in areas such as stress management, decision-making, safety protocols, ethical leadership, and conflict resolution.
Full text:Training Needs Assessment.pdf