Bridging the widening demand-supply gap of public medical service delivery: experience of the Hospital Authority of Hong Kong and its enlightenment

VernacularTitle:香港医院管理局弥合公立医疗服务供需差距的管理实践及其启示
Author: Chuanlin LI ¹ ; Tong CHEN ; Yiqun MI ; Chunhui GAO ; Rong ZHAO
Author Information

1. 上海申康医院发展中心，上海　200041
Keywords: Hospitals, public; Public hospital reform; High-quality development; The Hospital Authority of Hong Kong; Demand-supply gap
From: Chinese Journal of Hospital Administration 2024;40(1):30-35
CountryChina
Language:Chinese
Abstract: Due to factors such as an aging population, the Hospital Authority(HA) of Hong Kong is facing a contradiction between limited health resource supply and continuously increasing demand. In order to effectively address challenges, the HA prompted three measures to bridging the demand-supply gap. The HA relied on its management system advantages to continuously increase its capital construction to enhance the service capacity of public health institutions; transformed service delivery mode so as to improve the experience, quality, and efficiency of service delivery; established cooperation with private service providers and communities to shunt population health demand. The practices of HA can provide reference for public hospitals and their sponsors in other regions of China.