Construction and application of a management scheme for nursing assistants in unaccompanied hospitals
10.3761/j.issn.0254-1769.2024.01.012
- VernacularTitle:无陪护医院护理员管理方案的构建及应用
- Author:
Weiying FAN
1
;
Yuan CHEN
;
Yuanyuan LIN
Author Information
1. 361006 厦门市 厦门大学附属心血管病医院护理部
- Keywords:
Unaccompanied Hospitals;
Nursing Assistants;
Nursing Administration Research
- From:
Chinese Journal of Nursing
2024;59(1):85-92
- CountryChina
- Language:Chinese
-
Abstract:
Objective To construct a management scheme of nursing assistants in unaccompanied hospitals and explore its application effect.Methods The management team of nursing assistants in unaccompanied hospitals was set up.On the basis of investigating the current situation of nursing assistants'team management,the management scheme of nursing assistants was constructed by ORTCC management model for references,including 5 parts:determining management objectives,perfecting rules system,building hierarchical training system,checking and assessing,and shaping cultural system.Convenience sampling method was used to select 92 nursing assistants in an unaccompanied hospital in Xiamen,Fujian Province from June 2021 to June 2022 as application subjects.The post competence of nursing assistants and the satisfaction of patients and nurses to nursing assistants were compared before the application of the management scheme(June-December 2021)and after the application(January 2022-June 2022).Results After the application of ORTCC management model,the total score of post competency of medical nursing assistants increased from[65(64,67)]to[91(90,92)];the excellent rate of post competency level increased from 1.09%to 67.39%;the satisfaction of patients with nursing assistants increased from 61.99%to 88.62%;the scores of nurses'satisfaction with nursing assistants in all dimensions were significantly higher than before(all P<0.05),and the overall evaluation was improved from 92.73%to 99.24%.Conclusion The use of the ORTCC management model for nursing assistants can effectively improve their post competence,improve the satisfaction of patients and nurses,and help to further stabilize and develop the medical nursing assistants staff.